Why we still give good customer service?

On 8/22/13, while in Valparaiso, IN I got a telephone call from a woman who found my company on the internet, she did a google search for “Embroidery Crown Point Indiana” and she found my company at the top of the page.

I happily helped out a Mom this morning (Thurs 8/22) that called asking me to embroider her sons football socks for a game on Saturday? The “Coach” said “no embroidered socks, no playing”. How could I say no? I drove from my appointment in Valparaiso to Lowell to pick up the socks and then the Mom wanted the same name & # on her team jersey. Got them done and will deliver them back to her on Friday. Just a little before and after picture. Now that’s how we service our clients!



Here is her testimonial that same day on my company facebook page: Today, 8/22/13 I had the honor to meet Rick Gosser, very polite and professional at the same time. He is all about the customer, Rick offers pick up and delivery service and he’s local. The workmanship is phenomenal and very reasonable. I highly recommend Rick for all spirit wear, team apparel, personal and professional embroidery, screen and digital printing. Rick prides himself in “Customer, Quality, Price”. I am a very hard person to please and Gosser Corporate Sales is the only organization that has met my standards. Gosser Corporate Sales keep up the valued level of EXCELLENCE!
Lowell, Indiana

This is why I have been in business since 2001. To make people happy and put a smile on their faces.

Rick Gosser
Gosser Corporate Sales Inc.